It's the hottest time of year here in RVA. In recent weeks temperatures have reached the 90s and even surpassed 100 degrees some days. Unfortunately, this heat can have a major effect on your RV. At RV Service of VA, the service issues that we see most during this time of year are broken-down A/C units and refrigerators. This can be a huge problem for many families, especially those who are gearing up for their big summer trip.
So, before your family heads out for your summer vacation, here are 3 things that we recommend you do to ensure that you have a cool and stress-free trip...
1. Have Your RV Serviced Regularly
The best way to prevent service issues of any kind is to ensure your RV is being serviced regularly. These services include:
2. Start Preparing For Your Trip Early
The biggest mistake we see customers make is that they wait until the week of a big trip to prepare their RV for the road. This creates a huge problem if there is a service issue that needs to be fixed, and this is why we recommend that you start preparing your RV at least 2 weeks before your trip. Preparations include cycling your appliances, checking tire pressure, ensuring all interior and exterior lights work, etc.
3. Anticipate Obstacles & Plan Ahead
COVID has led to a surge in RV activity in general, which means that here at RV Service of VA, we are busier than ever. This limits our ability to schedule same day service appointments, which is why it’s so important to start preparing your motorhome weeks before your trip. This way if there is, in fact, a service issue, we have ample time to book your appointment and get your RV repaired and ready to hit the road.
We hope you've found these tips helpful. To learn more about our services or to book an appointment, follow the links below. Otherwise, we're wishing you a wonderful summer vacation!
Due to COVID-19, in recent months, there has been a surge in RV sales. That means we're busier than ever at RV Service of VA. Due to the increased demand for RV service and repair, we're in search of motivated, hardworking individuals to join our growing team.
We're currently hiring for numerous positions including RV Technician, RV Tech Trainee and Building Maintenance Personnel. We're looking for team members who are self-motivated, who have a great work ethic, and who are interested in career growth. Our organization offers many employee benefits including professional development opportunities. Follow the links below to learn more about our open positions and apply.
The RV Service of VA Summer Giveaway is back! This is just one way we show our customers how much we appreciate them. From now through Labor Day 2020, any customer who spends $100 or more on parts and/or service will be automatically entered into this competition for a chance to receive a 55 Qt Dometic cooler. The winner will be chosen and announced on Tuesday, September 8, 2020.
Give us a call at 804-798-1433 or submit a service request using the link below to schedule an appointment today and be entered to win. Best of luck!
During this time of COVID-19, our customers’ health and safety is more important to us than ever. See below to learn more about what safety measures we're taking during this time, and find out what you need to know before arriving for your service appointment.
WHAT WE’RE DOING...
We have relocated our customer service area.
For the safety of all guests and staff members, we have closed our Accessories Showroom and Customer Lounge. When you arrive at our facility you will notice that a company 5th wheel is now located directly in front of the building entrance. To receive service, please ring the bell located on the outside of the 5th wheel and one of our associates will come outside promptly to meet you. We kindly ask that you wait at our outdoor seating area while your RV is being serviced. We also have an outdoor restroom facility available for use.
All technicians and staff are wearing appropriate PPE in public areas.
All team members are wearing face masks and gloves at all times, as well as washing their hands frequently. Additionally, our administrative staff and technicians have been instructed to maintain appropriate social distancing as much as possible (at least 6 ft apart).
We’re now doing curbside pickup for parts and accessories.
We continue to be the area’s leading provider of hard parts and accessories, which is why we’re glad to be offering our customers the option of curbside pickup. To place your order, just give us a call at 804-798-1433. We will process your order and schedule a contactless pickup for whenever is convenient for you.
We are cleaning and sanitizing frequently.
We are cleaning and sanitizing all areas of our facility multiple times a day, as well as sanitizing all RVs prior to pick up.
WHAT WE NEED FROM YOU…
Please do not bring additional guests for your service appointment.
If possible, we ask that you limit the number of guests that you bring to your appointment including children and pets. To confirm, our customer lounge is currently closed, so you will be asked to wait in the outdoor seating area until your RV has been serviced.
Please prepare for weather conditions.
As mentioned above, all guests are asked to wait in the outdoor seating area, so please ensure you plan appropriately for weather conditions.
We sincerely appreciate your understanding with these updated safety measures. We hope we've made it clear how important your well-being is to us during this time. We thank you for your continued support and are so grateful for the opportunity to serve you!